Refund policy

The following refund provisions are part of the xUID Terms of Service.

All sales are final. xUID does not offer discretionary refunds, cancellations that reverse completed purchases, payment reversals or wallet credits. Once a domain registration, renewal, service or paid task has been delivered, the purchase cannot be undone.

Changing your mind, not using a service, selecting the wrong domain or plan, DNS delays, later suspension, or dissatisfaction with an outcome does not create an entitlement to a discretionary refund or credit. Stopping a future renewal does not refund a period already purchased.

Report suspected billing errors or an undelivered order through support with the invoice reference. Opening a ticket does not approve a refund, credit or reversal. Nothing in these Terms excludes a refund, cancellation or other remedy that applicable law requires.