xUID Privacy Policy

xUID uses information only for operating its account portal and providing, securing and supporting its services. We do not sell or rent personal information, and we do not provide it to advertisers or data brokers.

For privacy questions or requests, contact support@xuid.ru.

1. Information needed for your account

An ordinary xUID portal account requires an email address and a sign-in method. We do not ask for your full name, home address, telephone number or identity documents as part of ordinary portal registration.

We keep the account and service records needed to operate your account, including orders, invoices, payment references, domain settings and support correspondence. Information you choose to include in a message or attachment becomes part of that correspondence. Please do not submit unnecessary personal information or account secrets.

Connections to our services also involve technical information, including IP addresses, session identifiers and security records. We use this information for access controls, rate limits, abuse prevention and troubleshooting. We do not use it for advertising profiles.

This account-registration policy does not override any information requirements imposed by applicable law or the rules of a particular domain registry or service.

2. How we use information

We use account and service information to provide access, process orders and payments, manage renewals, answer support requests and deliver account notices. We also use it to investigate errors, prevent abuse, maintain necessary business records and meet legal obligations.

Our internal analytics use operational records to understand sales, payments, service activity and support workload. We do not use third-party advertising analytics, advertising pixels, session-replay tools or tracking across unrelated websites.

3. Limited access and disclosure

Access is limited to authorized personnel and service providers that need information to operate, deliver, secure or support the service. Support messages and relevant service details may be processed by automated support tools and the providers operating those tools.

We do not disclose account information for unrelated marketing or advertising. Information may be disclosed when legally required, to carry out an action you request, or where reasonably necessary and lawful to address fraud, abuse, security incidents or legal claims. Where possible, disclosure is limited to what the purpose requires.

Some service providers may process information outside your country. Where applicable law requires safeguards for such processing, those requirements continue to apply. Contact support@xuid.ru for further information.

4. Cookies and tracking

The xUID portal uses first-party cookies and browser storage for sign-in, account security, sign-in return paths and interface preferences. These are functional tools, not advertising trackers. Blocking them may prevent parts of the portal from working.

We do not place third-party advertising or tracking cookies on the portal, embed external advertising trackers, or use email open-tracking pixels or click-tracking links. Our internal analytics do not track your browsing across other websites.

If you choose to visit a separate website for sign-in, payment or another service, that website has its own privacy and cookie practices. This policy covers xUID’s services.

5. Retention and security

We retain records for as long as needed to provide the service and meet reasonable billing, security, dispute-resolution and legal requirements. Retention varies by record type. Closing an account does not automatically erase invoices, transactions, service history or records that must be retained for another lawful purpose.

We use access controls and technical safeguards to protect information. No online service can promise absolute security, so protect your sign-in methods and report suspected unauthorized access promptly.

6. Your choices and rights

You can manage the optional communication preferences available in your account. Essential account, security and billing notices may still be sent while needed to operate the service.

Depending on applicable law, you may request access, correction, deletion or a copy of your personal information, object to certain uses, restrict processing or withdraw consent where a use depends on consent. Send requests to support@xuid.ru. We may need to confirm control of the relevant account before acting and may retain information where a legal exception applies.

You may also have the right to complain to the relevant data protection authority.

7. Updates

We may update this policy when our services or data practices change. We will give notice of material changes where required. The current policy and its update date are available on this page.